TALK TO US
We'd love to hear from you
​E-MAIL

PHONE
Tel: 840-250-9783 or 840-250-9793
FAQ
1
​How do I
place an order?
Placing an order can be done online through our website or by calling one of our friendly customer service reps at 840-250-9783 or 840-250-9793
2
Payment
& Shipping
Payments may be made securely online on our website or one of our experienced customer service reps can take your payment over the phone. Some orders will go out same day but most are dispatched within 24 hours. Larger items such as beds and lift chairs will be dispatched within 24 to 48 hours and will be coordinated with the customer. We offer free local delivery to the Eastern San Gabriel Valley, the Western Inland Empire, and Northern Riverside County. To see if your area is within our free delivery area please give our customer service department a call at 840-250-9783 or 840-250-9793
3
Warranty Information
Warranty – Athena Medical Supply's products are warranted against defects in packaging, material and workmanship for 90 days from the original purchase. No item may be returned without a Return Merchandise Authorization Number from our customer service department. Defective items will be repaired, replaced or refunded at our discretion. Damage caused by neglect, abuse, misuse, alteration of the product, or improper storage is not covered by this limited warranty.
4
Returns
& Refunds
Returns – Must be made within 10 days of original purchase. No item may be returned without a Return Merchandise Authorization (RMA) Number from our customer service department. Non-defective items can only be returned if they were purchased directly from Athena Medical Supply and must be returned in unused condition and in the unopened, original packaging - due to the nature of our products, we cannot authorize the return of a product that has been opened and/or removed from its original packaging. Retail, commercial and government customers must request an RMA within 10 days of receiving order for a full refund of the purchase price.